# Terms of Service
**Last updated: July 17, 2026**
## Overview
Welcome to Durumcore. Durumcore is a brand operated by **Moutacim ENK**, a Norwegian sole proprietorship. The terms “Durumcore,” “we,” “us,” and “our” refer to Moutacim ENK.
Durumcore operates this online store and website, including all related information, content, features, tools, products, and services offered to provide you with a curated shopping experience (collectively, the “Services”). Our store is hosted by Shopify, which enables us to provide the Services.
These Terms of Service, together with any policies or other terms incorporated by reference (collectively, the “Terms”), describe your rights and responsibilities when you access or use the Services or purchase products from us.
Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability. By accessing, interacting with, or using the Services, you agree to these Terms and our [Privacy Policy](https://www.durumcore.com/policies/privacy-policy). If you do not agree, do not access or use the Services.
Nothing in these Terms limits any consumer right that cannot lawfully be waived under applicable federal, state, or other law.
## Section 1 — Access and Accounts
By using the Services, you represent that you are at least the age of legal majority in the jurisdiction where you live. If you permit a minor to use the Services through a device or account you own or control, you are responsible for that use. The Services are not directed to children under 13.
To browse our store, create an account, or make a purchase, you may be required to provide information such as your email address, billing information, payment information, and shipping address. You represent that the information you provide is accurate, current, and complete and that you have the right to provide it.
You are responsible for keeping your account credentials secure and for activity conducted through your account. Notify us promptly if you believe your account has been accessed without authorization. You may not sell, transfer, assign, or license your account to another person.
## Section 2 — Our Products
We make reasonable efforts to display and describe our products accurately. However, colors and appearance may vary depending on your device, display settings, lighting, and normal manufacturing or printing variations. Minor variations that do not materially change the product are not defects.
We do not guarantee that a product will meet a subjective expectation that is not included in its description. This does not limit your rights if a product is defective, materially different from its description, or otherwise covered by applicable consumer law or our [Return and Refund Policy](https://www.durumcore.com/policies/refund-policy).
We may update product descriptions, discontinue products, or limit available quantities at any time. Restrictions may apply by person, household, geographic region, or jurisdiction where reasonably necessary for inventory management, fraud prevention, legal compliance, or other legitimate business purposes.
## Section 3 — Orders
Submitting an order is an offer to purchase. An order is accepted only when we send an order acceptance or shipping confirmation, or otherwise clearly confirm acceptance. An automated acknowledgment that we received your order does not necessarily mean that the order has been accepted.
We may reject or cancel an order for legitimate reasons, including suspected fraud, unauthorized payment, pricing or inventory errors, product unavailability, shipping restrictions, suspected resale, or legal or regulatory requirements. If we cancel an order after payment has been collected, we will issue a refund for the canceled amount to the original payment method.
We must receive and process payment before accepting an order. Review your order carefully before submitting it. Because products may enter production shortly after an order is accepted, we may be unable to accommodate cancellation or modification requests.
If we reject or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number provided with the order.
Returns and exchanges are governed by our [Return and Refund Policy](https://www.durumcore.com/policies/refund-policy).
You represent that purchases are for personal or household use and not for unauthorized commercial resale or export.
## Section 4 — Prices, Taxes, and Billing
Prices, discounts, and promotions may change without notice. The price charged will be the price displayed when you submit your order, subject to correction of genuine errors as described in Section 12. The applicable price will appear in your order confirmation.
Unless expressly stated otherwise, listed prices do not include sales tax, shipping, handling, customs duties, import taxes, or similar charges. Applicable charges will be disclosed during checkout where collected by us. You are responsible for charges imposed by customs authorities or carriers that are not collected during checkout, as described in our [Shipping and Delivery Policy](https://www.durumcore.com/policies/shipping-policy).
Prices available through our online store may differ from prices offered through physical stores, marketplaces, or third-party retailers. Promotions may be subject to separate terms. If promotion-specific terms conflict with these Terms, the promotion-specific terms control for that promotion.
You agree to provide current, complete, and accurate purchase, payment, and account information. You authorize us and our payment processors to charge the payment method you provide for the total amount shown at checkout, including applicable shipping charges and taxes.
You represent that: (a) the payment information you provide is true, accurate, and complete; (b) you are authorized to use the payment method; (c) the payment provider will honor the charges; and (d) you will pay all authorized charges at the prices displayed during checkout.
## Section 5 — Shipping and Delivery
Production, shipping, tracking, delivery estimates, address errors, unclaimed packages, split shipments, and damaged or lost packages are governed by our [Shipping and Delivery Policy](https://www.durumcore.com/policies/shipping-policy).
Delivery dates are estimates unless we expressly state that a date is guaranteed. We are not responsible for carrier delays, customs delays, severe weather, labor disruptions, or other events outside our reasonable control, but we will comply with our obligations under applicable law, including providing required delay notices and cancellation or refund options.
Unless applicable law requires otherwise, title to and risk of loss for a product pass to you when the product is delivered to the shipping address, to you, or to a person authorized to receive it on your behalf. This section does not limit any remedy available for a package that is lost or damaged before delivery.
## Section 6 — Intellectual Property
The Services and their content—including trademarks, brand elements, text, displays, images, graphics, product photographs, videos, audio, software, and the selection and arrangement of those materials—are owned by Durumcore, our affiliates, or our licensors and are protected by United States, Norwegian, and other applicable intellectual property laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written permission, except as permitted by applicable law or normal browser functionality.
Nothing in these Terms grants you a license or other right under any patent, trademark, copyright, or other intellectual property right belonging to Durumcore, Shopify, or a third party, except for the limited right expressly stated above. Unauthorized use may violate federal, state, Norwegian, or other applicable law. All rights not expressly granted are reserved.
The Durumcore name, logos, product names, designs, and slogans are trademarks or brand identifiers of Durumcore or its licensors and may not be used without prior written permission. Shopify’s names, logos, product names, designs, and slogans are trademarks of Shopify. Other names, logos, product names, designs, and slogans appearing through the Services belong to their respective owners.
## Section 7 — Optional Third-Party Tools
The Services may provide access to tools or features supplied by third parties that we do not monitor or control.
To the fullest extent permitted by law, access to those tools is provided “as is” and “as available,” without warranties, representations, endorsements, or conditions from us. We are not responsible for losses arising solely from your use of an optional third-party tool.
Use of an optional tool is at your discretion. Review and accept the applicable third party’s terms and privacy practices before using it.
We may offer new features, tools, or resources in the future. Unless otherwise stated, they will form part of the Services and will be subject to these Terms.
## Section 8 — Third-Party Links
The Services may contain content, functionality, or links provided or operated by third parties. We are not responsible for investigating or verifying the accuracy, content, security, or practices of third-party websites or services.
If you leave the Services to access a third-party website or service, you do so at your own risk. To the fullest extent permitted by law, we are not responsible for loss arising from your access to a third-party site or your purchase or use of third-party products, services, resources, or content.
Review the third party’s terms, policies, and practices before completing a transaction. Questions or complaints about third-party products or services should be directed to the relevant third party.
## Section 9 — Relationship with Shopify
Durumcore is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with Durumcore.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Durumcore, including any injury, damage, or loss resulting from products and services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Durumcore.
## Section 10 — Privacy
Personal information we collect through the Services is governed by our [Privacy Policy](https://www.durumcore.com/policies/privacy-policy). Certain personal information may also be governed by the [Shopify Consumer Privacy Policy](https://www.shopify.com/legal/privacy/consumers). By using the Services, you acknowledge that you have read these privacy notices.
Because Shopify hosts the Services, Shopify collects and processes information about your access to and use of the Services to provide and improve them. Information you submit through the Services may be transferred to and shared with Shopify and third parties located outside your country of residence. Review our Privacy Policy for additional information about how Durumcore, Shopify, and our partners process personal information.
## Section 11 — Feedback, Reviews, and Other Submissions
If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, photographs, plans, or other content (“Feedback”), you grant us a worldwide, non-exclusive, perpetual, irrevocable, sublicensable, transferable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and otherwise use that Feedback in any medium for lawful purposes, including operating, evaluating, improving, and marketing the Services.
You represent that: (a) you own the Feedback or have all rights necessary to provide it and grant the license above; (b) you have disclosed any compensation, free product, discount, or other incentive connected with the Feedback; and (c) the Feedback complies with these Terms and applicable law.
We are not required to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback unless we separately agree in writing.
We may, but are not required to, monitor, edit, or remove Feedback that we reasonably believe is unlawful, fraudulent, threatening, abusive, defamatory, obscene, infringing, misleading, or otherwise violates these Terms.
Feedback may not violate another person’s copyright, trademark, privacy, publicity, or other personal or proprietary rights; contain unlawful, abusive, defamatory, or obscene material; contain malware or harmful code; use a false email address; impersonate another person; or misrepresent its origin. You are responsible for the Feedback you submit and its accuracy. We are not responsible for Feedback posted by users or third parties, except as required by law.
## Section 12 — Errors, Inaccuracies, and Omissions
Information provided through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, or availability.
We may correct errors and update information at any time. If a material pricing or product error affects an order that has already been submitted, we may contact you for instructions or cancel the affected order. If we cancel an order after payment has been collected, we will provide a refund for the canceled amount to the original payment method.
Nothing in this section permits us to engage in deceptive pricing or to avoid honoring an accepted order where applicable law requires otherwise.
## Section 13 — Prohibited Uses
You may access and use the Services only for lawful purposes. You may not use the Services, directly or indirectly:
- For unlawful, fraudulent, malicious, or harmful purposes;
- To violate an applicable international, federal, state, provincial, territorial, or local law or regulation;
- To infringe our intellectual property rights or the rights of another person;
- To harass, abuse, threaten, defame, intimidate, or harm another person;
- To transmit false, fraudulent, or materially misleading information;
- To upload, download, use, or reuse material that violates these Terms;
- To transmit unsolicited advertising, chain letters, spam, or similar solicitations;
- To impersonate another person or entity or misrepresent your affiliation; or
- To engage in conduct that restricts another person’s use of the Services, harms Durumcore, Shopify, or users, or exposes any of them to liability.
You also agree not to:
- Upload or transmit viruses, malware, or other harmful code;
- Copy, reproduce, duplicate, scrape, sell, resell, or exploit any portion of the Services except as expressly permitted;
- Collect or track another person’s personal information without authorization;
- Engage in phishing, pharming, pretexting, or similar conduct;
- Use bots, spiders, scrapers, data-mining tools, automated devices or processes, artificial-intelligence agents, or manual methods to access or extract from the Services except as expressly permitted by us; or
- Interfere with or circumvent security features, access controls, robot-exclusion measures, or other technical restrictions.
We may suspend, restrict, or terminate access where we reasonably believe you have violated these Terms, engaged in fraud or unlawful activity, or created a security or safety risk.
## Section 14 — Agents
### 14.1 Application
This section applies if you use, authorize, enable, or cause an autonomous or semi-autonomous software agent to access, use, or interact with the Services. An “Agent” is software or a service that performs actions on behalf of, or under instructions from, a person or entity and may act without direct human supervision.
### 14.2 Identification and Compliance
An Agent may not access, use, or interact with the Services unless it identifies itself and complies with Section 14.4 at all times. An Agent must stop accessing the Services if we instruct it to do so.
### 14.3 Technical Restrictions
We may use technical measures to limit whether and how an Agent accesses, uses, or interacts with the Services.
### 14.4 Agent Requirements
An Agent must:
1. Identify each HTTP or HTTPS request as originating from an Agent and state the Agent’s name by including `Agent/[agent name]` in its user-agent string;
2. Not conceal that access or interaction originates from an Agent, including by imitating human behavior or bypassing CAPTCHA or similar human-verification measures;
3. Respond truthfully to requests intended to determine whether an interaction originates from a human or a computer; and
4. Not circumvent any measure intended to block, limit, modify, or control Agent access to or interaction with the Services.
## Section 15 — Suspension and Termination
You may stop using the Services at any time. We may suspend or terminate your account or access to all or part of the Services if we reasonably believe you violated these Terms, engaged in fraud or unlawful conduct, created a safety or security risk, or if suspension or termination is reasonably necessary to protect the Services or comply with law.
We may also discontinue all or part of the Services, subject to any obligations concerning accepted and paid orders. Termination does not eliminate payment or other obligations that accrued before termination.
The following sections survive termination to the extent relevant: Intellectual Property; Feedback, Reviews, and Other Submissions; Suspension and Termination; Disclaimer of Warranties; Limitation of Liability; Indemnification; Severability; Waiver and Entire Agreement; Assignment; Governing Law and Disputes; Privacy; and any provision that by its nature should survive.
## Section 16 — Disclaimer of Warranties
Information presented through the Services is provided for general informational purposes. We do not warrant that all information will always be accurate, complete, current, or suitable for a particular purpose. Reliance on general informational content is at your own risk.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
PRODUCTS ARE PROVIDED SUBJECT TO THEIR DESCRIPTIONS, ANY EXPRESS WARRANTIES WE PROVIDE, OUR RETURN AND REFUND POLICY, AND RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM OTHER IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES. IN THOSE JURISDICTIONS, THE DISCLAIMERS ABOVE APPLY ONLY TO THE EXTENT PERMITTED BY LAW, AND YOU MAY HAVE ADDITIONAL RIGHTS.
## Section 17 — Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, DURUMCORE, MOUTACIM ENK, OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, ARISING FROM OR RELATING TO THE SERVICES, THESE TERMS, OR A PRODUCT PURCHASED THROUGH THE SERVICES, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER THEORY, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.
TO THE FULLEST EXTENT PERMITTED BY LAW, DURUMCORE’S TOTAL LIABILITY FOR A CLAIM ARISING FROM A PRODUCT OR TRANSACTION WILL NOT EXCEED THE AMOUNT YOU PAID TO DURUMCORE FOR THE PRODUCT OR TRANSACTION THAT GAVE RISE TO THE CLAIM.
THE LIMITATIONS ABOVE DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR NON-WAIVABLE PRODUCT-LIABILITY OR CONSUMER-PROTECTION OBLIGATIONS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
## Section 18 — Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Durumcore, Moutacim ENK, Shopify, and their respective affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal fees arising from: (a) your material breach of these Terms or an incorporated policy; (b) your violation of applicable law or another person’s rights; or (c) your unlawful or unauthorized use of the Services.
This obligation does not apply to the extent a claim results from the negligence, willful misconduct, or legal violation of a party seeking indemnification.
We will provide reasonable notice of an indemnified claim. A delay in providing notice will relieve you of an obligation only to the extent the delay materially prejudices your defense. We may control the defense and settlement of the claim, but we will not agree to a settlement that imposes a non-monetary obligation or admission on you without your reasonable consent. You agree to provide reasonable cooperation in the defense.
## Section 19 — Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the unenforceable portion will be treated as severed. The remaining provisions will remain in effect.
## Section 20 — Waiver and Entire Agreement
Our failure to exercise or enforce a right or provision under these Terms is not a waiver of that right or provision.
These Terms, together with policies and operating rules posted through the Services or expressly incorporated by reference, constitute the entire agreement between you and us concerning the Services and supersede prior or contemporaneous communications and agreements concerning the same subject matter.
## Section 21 — Assignment
You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent.
We may assign these Terms in connection with a merger, reorganization, financing, sale of assets, transfer of the Durumcore business, or operation of law, provided the assignment does not materially reduce non-waivable consumer rights. We may also assign performance obligations to service providers while remaining responsible where required by law.
## Section 22 — Governing Law and Disputes
Durumcore is operated by Moutacim ENK, a business established in Norway. These Terms and any separate agreement through which we provide the Services are governed by the laws of Norway, without regard to conflict-of-law principles.
If you are a consumer residing in the United States, this choice of law does not deprive you of protections provided by mandatory federal law or mandatory law in your state of residence that cannot validly be waived by contract.
To the extent permitted by applicable law, disputes will be subject to the jurisdiction of the courts where Moutacim ENK has its registered business address. If applicable consumer law permits you to bring a claim in another competent court, including a court in your place of residence, nothing in this section prevents you from doing so.
These Terms do not require arbitration and do not contain a class-action waiver.
## Section 23 — Headings
Headings are included for convenience only and do not limit or otherwise affect these Terms.
## Section 24 — Changes to These Terms
The current version of these Terms is available on this page.
We may update these Terms from time to time for operational, legal, regulatory, security, or business reasons. Changes apply prospectively from the effective date stated in the updated Terms.
Where required by law, we will provide notice of material changes. Changes will not retroactively reduce rights relating to an order accepted before the effective date unless the change is required by law or you expressly agree to it.
Continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by law. If you do not agree to the updated Terms, stop using the Services.
## Section 25 — Contact Information
Questions about these Terms may be sent to:
Email: post@durumcore.com
